Refund policy
YB Return & Exchange Policy
Every YB piece is designed to be timeless and cherished. While we hope your selection feels perfect from the very first wear, we understand that adjustments may sometimes be needed. Our return and exchange guidelines are created to ensure a seamless, fair, and thoughtful experience for all our clients.
General Policy
• Returns are accepted within 7 days of delivery, provided the piece is in its original, unworn condition.
• Shipping for returns is the client’s responsibility.
• Refunds are not provided unless the item has a manufacturing defect or has been oversold.
• In case of sizing or any other issue, store credit or an exchange will be issued.
• Store credit is valid for 12 months from the date of issue and will reflect the product value paid (discounted price, if applicable). Delivery charges are not refundable.
• After 7 days, returns and exchanges can no longer be accommodated.
Partial COD Orders
• For orders placed with Partial COD, an advance amount is collected at checkout.
• Should the order be declined at the time of delivery, this advance amount is non-refundable and not eligible for store credit.
• If the order is accepted but you face a sizing concern or change of preference, you may request an exchange or store credit within 7 days, in line with our general return policy.
Made-to-Measure
• Made-to-measure garments are crafted to your exact specifications and are therefore non-returnable and non-exchangeable.
• Should you require adjustments, our atelier may offer alterations depending on the design. Shipping for alterations rests with the client.
On-Sale Purchases
• All pieces purchased on sale are considered final sale and are not eligible for cancellation, return, or exchange.
Cancellations
• An order may be cancelled only if it has not yet been shipped. Once dispatched, we are unable to accommodate cancellations.
• For assistance, please reach us directly at ybofficial.in@gmail.com